If we have made an error with your products or it is damaged, you may return it within 5 days for an exchange or store credit, as long as the product is in it's original condition and packaging and has not been applied to any surface. Custom orders are non-returnable/non-refundable. Please contact us prior to returning your order. We do not offer credit back on shipping. If your order was damaged during shipping, we will happily offer you a replacement at no charge. Please provide photographs of the damaged packaging before opening and the damage to your wall decal. Please note: we will only replace the damaged decal, once we have received it and we don't pay for any courier cost except if it is damaged beyond repair.

Avoid choosing the wrong color products by requesting a sample of products. Please Note: If you placed the order incorrectly via our site then we will replace the products at an additional cost but only once we have received the order.